We will gladly accept returns on all items within 14 days from time of shipment for store credit only. Items must be unwashed, unworn and with original tags.
We do not offer refunds after 14 days of receipt the item. We do NOT change or refund items on sale.
Return handling and return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
Please send an email to firstname.lastname@example.org specifying the return you would like to carry out, the item and the order number.
Send the item to the below address
Los Trapitos al Sol
Piazza Castello, 23
20121, Milano, Italia
If the price of the item you have chosen is inferior to your original order
We will send you the new item on the arrival of your parcel and create a voucher for the remaining amount that will be emailed to you.
If the price of the item is superior to your original order
We will create a voucher for the full amount initially paid that will be emailed to you and you will be able to use this voucher to buy the new item you would like.
Vouchers are valid for a full year.
Please allow 4-5 days for processing.